#SMRebelsHelp TweetChat- (Mon)12/3: Cyber Bullying

Have you been bullied online or know someone who has? Maybe you just want to learn more about it so that you can be prepared if it happens to you.

Join us on Monday, December 3rd at 9PM EST for our weekly TweetChat: #SMRebelsHelp.

Hashtag: #SMRebelsHelp
Guest: Elizabeth Traub (Twitter:@elizonthego) (Website: http://www.elizabethtraub.com)
Topic: Cyber Bullying
Date: Monday 12/3
Time: 9PM EST
Host: @SteamFeedcom

Elizabeth has recently experienced a personal case of online bullying, and she wants to share her story. She’ll let us know how she coped with the bullying, and wants to raise awareness on how to deal with cyber-bullying.

Click here to learn more about #SMRebelsHelp


[youtube http://www.youtube.com/watch?v=hKXVqO4J8oc&w=560&h=315]

How To Get Organized In A Tweet Chat

About a month and a half ago, @SteamFeedcom was lucky enough to be featured as a guest on #MediaChat. We knew this could give some great exposure to our site, so when DJ and I were approached by Jason Thompson (@nosaj_jason) and Aaron Kilby (@Kilby76) to do the chat, we didn’t hesitate to jump to the opportunity! Having never been to a Tweet chat, I had to do a bit of research to get ready for it – especially since I was participating as the featured guest in the first Tweet chat I was attending.

DJ knew a lot more than me about Tweet chats, but was away that night, and had to participate in limited capacity – so he wasn’t able to take over the SteamFeed console at that time. It just happened I was gone to an extended job interview at InNetwork Inc, in Toronto, so I was freakin’ busy that week!

On one of the evenings I was there, I ended up going to supper with one of my university friends, David Alexander (@davidaalexander), Digital Marketing Coordinator at Maple Leaf Foods. I mentioned over supper I was a guest on #MediaChat that evening, and told him I had never been in a twitter chat before. He started telling me a story about how Maple Leaf hosted a twitter chat, how much work was involved, and how fast-paced it was. I started freaking out!!! Good thing he wasn’t busy that evening, and helped me out. Here’s what I learned from the experience, in case you’re ever a guest on a Twitter chat:

Understand the Format

The format of #MediaChat seems pretty simple – the host asks a question, and the guest answers. Over the span of an hour, the host asks 8-10 questions, and then opens up the conversation for anyone that has questions at the end. There’s around a 5-6 minute interval between questions. The format of the Q&A is the following:

Host: Q1 The host asks a question to the guest? #hashtag

Guest: A1 The guest answers the host’s question. #hashtag

This seems fairly simple right? Wrong! You constantly have to remember to use the #hashtag in all of your tweets, you have to look out for the questions, you have to answer the questions promptly, all the while engaging with people that have comments about your answer! It can be overwhelming! Thank god there are tools that can help you out!

Use a Few Tweet Chat Tools

First thing I did was open up Twitter itself, and tracked the #hashtag on Twitter. That helped me keep track of how many tweets were being sent out using the #MediaChat hashtag. The second thing I did was setup a #MediaChat stream in Hootsuite, so I could easily track the conversation, and organize mentions at the same time.

Hootsuite Tweet ChatThe last tool, which was the most important one, was a suggestion by David – TweetGrid. TweetGrid lets you organize the Tweet chat in three columns: 1. #hashtag mention, 2. host/guest tweets, and 3. your Twitter handle to track mentions and sent tweets. The most important column is the second one, because it lets you easily follow the Q&A, so you know when a question is asked, and you remember which one you just answered.

TweetGrid also automatically adds the hashtag to all of your tweets, so you don’t have to worry about forgetting to add it.

TweetGrid Tweet Chat

Don’t do it Alone

This one is easy – I couldn’t have done it by myself. I want to thank David again for his help during the chat – he was my second set of eyes. The Tweet chat ended up getting close to 200 participants at different points in the hour – it’s virtually impossible to reply to everyone’s comments and keep an eye out for the host’s questions. While I was on Hootsuite answering comments, and replying to mentions, David was keeping an eye out for questions. When the next question would pop up, he would let me know so I could answer promptly, and keep the pace of the chat going.

Get Organized

What I loved about #MediaChat was that Aaron sent me the questions he was going to ask me beforehand, so I could pre-write my answers. When he asked me a question, I was ready to go simply by copy/pasting my pre-typed answer. This made sure I could answer quickly, and didn’t have to waste time typing anything. My focus was on engaging with the participants.

One last thing I would add – leave room in your answer for re-tweets (so roughly 15-17 characters). TweetGrid will show you how many characters you have left in your tweet, and takes into account your #hashtag as well.


Again, thanks David for helping out with the chat, couldn’t have done it without you. Everyone, make sure to join us in our own SteamFeed chat tonight! – #SMRebelsHelp at 9PM EST. Our host this week will be Robert M. Caruso (@fondalo), with guest Rock Scar Love (@rockscarlove).

Have you ever participated in a Tweet chat? What was your experience like? Please leave a comment below!

#SMrebelsHelp – New Twitter Chat And Community Aims To Help Startups And More

I get a lot of startups, charities and individuals that reach out to me for help. Most of the help they ask is centered on questions about effective social media practices, but some also ask for help promoting something. Clearly, the later of these two requests can be extremely problematic, especially if they have not done social media relationship building FIRST. But it got me thinking…

Over the weekend I had an idea I am calling #SMRebelsHelp. The Hashtag, twitter chat, and community is designed to help promote something for others – giving back if you will. The community might help someone that is trying to win a contest, a small business trying to get nominated for something, a person getting bullied online, a venue to help promote something that is new or even a way to help a start-up launch. From businesses, books, to charities and a whole lot in between - the idea here is a giving back and social good scenario, designed to simply help others.

The new community would involve a few specific things:

1) A Hashtag for tagging your content and content of others: #SMRebelsHelp = Social Media Rebels Help, and is a variation of the #SMrebels hashtag used by the SteamFeed community.

2) Weekly Twitter Chats – Chats will be held Weekly on Monday evenings from 6pm to 7pm PDT (US Pacific Time)

3) A weekly promoted cause/business/person/etc. – Submissions will be accepted via the SteamFeed cause submission. You can also find it in the #SMRebelsHelp tab in the navigation menu.
SMRebels Help

4) A way to tag something someone needs help with in real-time. Are you being bullied? Have a new product? Announcing something new? Hashtag it #SMRebelsHelp. Individuals can decide to share it as they wish. (Spamming will not be acceptable)

After discussing the idea with the SteamFeed founders and authors, we have agreed on the following process:

1) Businesses and Individuals can make a submission to be a feature for a weeks promoted “thing”, using the form on the SteamFeed website.

2) SteamFeed authors will vote on the submissions and select the ones that will be corporately promoted via a blog post, shares, and tweet chat.

3) Selected submissions will have a post written about them by one of the SteamFeed authors and be a guest on that weeks twitter chat.

*Note - People will be able to tag other posts at anytime with the #SMRebelsHelp hashtag, allowing people in the community to see it and share the content if it is found to be interesting.

With that said, here is our first #SMRebelsHelp item.



Meet @AmyTippinsModel a transplant survivor and the founder of Rock Scar Love@RockScarLove inspires and heals lives through clothing. They help people celebrate their scars in a sexy way.

Here’s a quick video produced by Rock Scar Love:

[youtube http://www.youtube.com/watch?v=fQzAyy83BAA?rel=0&w=560&h=315]


Rock Scar Love sends a positive, inspiring, uplifting message of self-acceptance of internal and external scars that changes the “mainstream media’s” message of beauty and sexiness. Their apparel products help people accept their own scars, while helping others heal theirs. When customers buy and wear Rock Scar Love clothing products, they are not just celebrating themselves; they are sending an outward, positive message of self-acceptance and empowerment.

15% of Rock Scar Love’s gross sales are donated to transplant, children’s and cancer charities and their clothing and accessories are in multiple boutique’s with their primary sales coming from the http://RockScarLove.com website. They also carry products such as awareness jewelry, plasexy lipgloss, etc., purchased from other small business owners.

Help Needed:

Rock Scar Love is trying to win a $25,000 FedEx grant that will be given to one small business in the US.  The voting ends on Nov 24th. FedEx will announce the top 100 companies in December and will announce the winner in January.

You can only vote via Facebook for this FedEx grant. We need YOU to Click Here to Vote for Rock Scar Love, then share via Facebook and Twitter.

Help Result:

Winning the grant will enable Rock Scar Love to accomplish the following:

1) Expand their product line

2) Build a larger network of distributors in the retail market

Myself and Steamfeed are really excited about this new endeavor to help others. Please go vote for our first promoted business, be sure to use the #SMrebelsHelp hashtag, attend the weekly chats and share the love by helping others!