Don’t Should On Me: Stop Giving Entrepreneurs Unsolicited Advice

Snark alert!

If you’re averse to snark, now might be a good time to redirect your browser away from this post.  If you’re still reading I assume you have a penchant for snark consumption, and to you I say, welcome, friend.

If you’re an entrepreneur working on a start-up or a bold new project, I’m sure you’ve met someone–probably a total stranger and possibly in a bar–who thinks they know so much about your business they start telling you what you should do. On behalf of entrepreneurs everywhere I say: stop shoulding on me. And please keep your advice to yourself…unless, of course, I ask you for it.

unsolicited advice

Evernote CEO Offers Advice

Before I get into all the shoulding, I’d like to point out the obvious: being an entrepreneur is challenging. So much so, Evernote CEO, Phil Libin’s advice to aspiring entrepreneurs is, “don’t do it.” Phil points out there are four reasons many people he meets want to be entrepreneurs, all of which he says are wrong:

  • They want to make money;
  • They want to be in power as CEO;
  • They are bored and want to do something different; and
  • They want more flexibility in their schedule

According to Phil, the only reason to be an entrepreneur is to change the world. So, you need to have an idea the world is missing and will fill that void; it doesn’t have to be a really big idea.  If your motivation meets Phil’s criterion, he thinks this is the best time in the history of the world to be an entrepreneur. See Phil wax philosophical on entrepreneurship in the following video:

[youtube http://www.youtube.com/watch?v=_-8xAUx5Y6s&w=560&h=315]

 
In addition to Phil’s take, thanks to social media influencer,  Steve Farnsworth, I recently discovered a great blog post titled, The Stockdale Paradox, written by globe trotter, Niall Doherty, which perfectly articulates the way I view the challenges of entrepreneurship.  According to Niall,

“Always take honest stock of your current situation. Don’t lie to yourself for fear of short-term embarrassment or discomfort, because such deception will only come back to defeat you in the end…You must combine optimism with brutal honesty and a willingness to take action.”

For me, these are words to live by.

Back To The Snark

Groupride.me unsolicited advice

Ridiculous pic of Mark DesJardin, Founder, GroupRide(dot)Me Getting a Bike Fitting.

My buddy, Mark DesJardin, inspired this blog post; he called me after talking with our friend, Brian, also an entrepreneur, about the frustration of strangers telling him what he should do.  Mark started a website, GroupRide(dot)Me, for cycling enthusiasts to find other riders for group rides. While talking to Mark, he said the following about strangers offering unsolicited advice:

“Don’t should on me. Don’t use the phrase “you should.” Don’t tell me what I should do; especially when I never asked for your opinion. Instead say, “have you considered…” Find out what the entrepreneur already did in the way of research, testing, etc. before you offer unsolicited advice.”

I thought Mark’s comments were so funny-mostly because I could totally relate to his point – I decided to call a few other entrepreneurs and get their take. I called three other people and once I told them the post title they immediately started laughing, and said they agreed. Here are the comments they each shared with me:

“People say things like, “you think you could do THAT?!”  Don’t make comments that are projections of your own limitations and insecurities. Talk candidly about your successes and failures, so I can learn from them.” — Chuck Bush, CEO, Great Road Capital

My favorite is, “if I were you…”  Oh, I can’t stand that one! If you haven’t successfully raised money for a start-up or are not interested in investing in my project, I’m not terribly interested in your advice.” — Anonymous Entrepreneur (she chose to remain anonymous because she didn’t want to seem too snarky! Ha!)

And finally, there is my buddy, Alan Stewart, who recently left a law firm to start his own intellectual property law practice:

People always assume what my business is like and what my limitations are. It’s a professional services view-point vis-a-vis a sales point of view.  The most irritating thing people are doing is telling me how to focus my practice without understanding my planned focus. I want to be the best individual patent attorney money can buy; that’s it. So, please stop telling me I should be a corporate attorney and all this other crap.”

Bottom Line

All of my entrepreneur friends are open to engaging in meaningful dialog about ways they can enhance their business model or improve their skill set. But they are only interested in doing so with people who really care about them and their business, or who are truly interested in helping them take their venture to the next level.  So, please, before telling an entrepreneur what she/he should do try to see things from her/his perspective.

Has anyone tried to tell you how you should manage your business and it rubbed you the wrong way? I would love to hear about it in the comments section. Snarky and funny comments are most welcome!

Godspeed

If you could start over with your business, what would you do differently?

Are you thinking about starting a business or have you recently started a business? You may want to take a look at the following answers from our SteamFeed authors for some tips and advice.

Here is the question we asked some of our authors: If you could start over with your business, what would you do differently?

 

Albert Qian (@albertqian):

If I could start over with my business, I would probably be doing JUST my business instead of my 9-5 job.

 

Randy Bowden (@bowden2bowden):

I would go all-in with more confidence in myself and my abilities and not worry about failing! I already knew how to fail, doing nothing or doing something stupid because of my fear. So I would figure out exactly what I need to ensure success and go after it with greater self-assurance in my ability! Believe in success.

 

Keri Jaehnig (@connectyou):

My business has evolved from where I was in the non-profit sector, honing in on demand and what was working, to where my business is now – Online marketing for business brands, non-profits, and political candidates. What I did then has gotten me to where I am now, so no — I would not change that. If I were to do anything differently, I would have started blogging sooner. And I recommend to any small business owner not to delay in launching their blog!

 

James Oliver, Jr.(@jamesoliverjr):

Have a capable, technically-oriented, founding partner.

 

Gerry Michaels (@gettysburggerry):

I would have started sooner and definitely kept my blinders on, trusted in myself more from the begining.  If what you are doing is working, don’t stop doing it because someone who thinks they know it all tells you you are “doing it wrong.”  You know YOU best, and if what you are doing is working, build off of it. It is smart to listen to advice from others, but it is smarter to think that advice through and be sure it works within the methods that you employ. In short, don’t be afraid to believe in yourself. I lost time growing my business by trying to mold my business to someone else’s idea of what my business should be.

 

Derrick Jones (@djoneslucid)

Surround myself with more advisors and get a better understanding of the mental game. The mental game is an aspect of entrepreneurship that is not talked about enough. That is why I spend considerable time talking about it in my book.

Still have questions? Or want to give some advice? Leave your comments below.

Absolutes? Absolutely NOT!

It never fails to amuse and/or irritate me to see certain professionals bandy about absolutes and blanket statements as fact.

Absolutely irritated with absolutesPer Merriam-Webster, the word absolute has quite a few meanings. This is the one we’re interested in for the purposes of this post:

“: having no restriction, exception, or qualification <an absolute requirement> <absolute freedom>”

You hear these types of statements all the time. NEVER do this. ALWAYS do that. This WILL get you results. That WON’T work. While death and taxes ARE absolutely certain, there’s nothing absolute about social media. It changes every day. It works differently for each person, each industry, each platform.

Here are a couple of our favorites:

Absolute statement #1: The shorter the tweet the more attention it will get.
FACT: It depends on the actual content of the tweet. If it’s irrelevant and inane it doesn’t matter how short and sweet the presentation.

Absolute statement #2: Video always increases engagement.
FACT: Bad video might get you more engagement, but who wants to be told over and over again that your jerky camera work makes viewers feel like vomiting?

Absolute statement #3: Sarcasm doesn’t work in social business settings?
FACT: Really? Several of the authors on this site might beg to differ. Correct and careful use can, and often does, underline a necessary evil.

One of my favorite phrases, and a ready response when I’m forced to face an absolute statement, is this:

“If we all liked the exact same things the world would be a very boring place!”

Factor that into your social business model. It’s more important and more vital to your overall success to sort out what your fans, followers and potential clients like and appreciate. Don’t worry so much about what “that guy” or “that gal” says MUST be so.

Which absolute statements get on your nerves? Please leave your comments bellow!