Call To Actions Need To Result in Action

The call to action (CTA) is one of the hardest things to master when it comes to e-commerce. It’s relatively easy to design an attractive page, and you can write great content that gets people pumped. At the same time, it doesn’t matter how good everything else is if your CTA falls flat. If you are having a hard time getting people to buy your product, then use these tips for a better CTA.

call to actions

photo credit: hiddedevries via photopin cc


Make it Distinguishable

Your CTA needs to be distinguishable. Most websites are using CTA buttons so that users know exactly where to click to buy, sign up or do anything else that you need them to do. If you want people to perform an action, then make the CTA button easy to see.

For example, if you have a red website, then make the CTA button blue or yellow. It needs to contrast so that users know exactly what to click.

Use a Consistent Design

You also need to keep the design consistent throughout your website. If the CTA button looks different on each page, then users might get confused about what they need to click. Keeping the design consistent in terms of color and shape will improve the number of users that click the button. It will also keep users from getting confused.

Active Phrases

The CTA button needs to have an active phrase so that users know what to do. Many novice Webmasters write “Click Here,” but this can kill your click-through rate. You need to be more descriptive than this. It lets people know what to expect when they click the button, and an active phrase will persuade more people to buy from you.

For example, you can use “Download Now,” “Get Started,” “Sign Up Here” or “Show Me More.”

Multiple CTA Buttons

You might feel a little pushy if you put multiple CTA buttons on one page, but this can actually help you under certain conditions. If your Web page is long, then some users won’t want to scroll all the way down to find the CTA button. Some users want to buy now, but they don’t know how to go forward.

You should have at least one CTA button above the fold, and then another under a long page of text. This makes your CTA button more visible and accessible, and it should improve your click-through rate.

Use Every Page

Most users will skim through all of your pages before deciding to buy your product. The key to improving your sales online is to make the sales process easy for customers. If you add the CTA button to just one page, then some users may forget where it is. These users will just leave to find another seller.

Conclusion

Many website owners don’t know how to properly make and position their CTA, but you need to learn this quickly if you want to improve your conversion. Just use a good design that contrasts your website, make it easy to find and use active phrases. These few tips on a proper CTA should help you sell more products or services.

How do you use call to actions on your website? Please leave a comment below!

Randy Bowden
An executive who after spending 26 years in the corporate world in various marketing roles within one of the largest utilities in the nation, grew tired of the grind and sought a new challenge. Randy entered the non-profit market taking the position of Director of Marketing and Corporate Relations for a national organization, overseeing all brand and touch elements; print, web, TV and national convention. In 2010 Randy and his wife, Shalah, also a professional marketer formed bowden2bowden llc, a marketing and brand consultancy firm. Their extensive knowledge of marketing, branding, PR, advertising, promotions, relational & social networking can connect the client to targeted solutions. Clients receive exceptional creative executions and solid branding strategies giving them a real competitive advantage. Randy writes weekly for their bowden2bowden blog.
Randy Bowden
Randy Bowden

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Comments

  1. Nice job Randy, and perfectly timed for me. I am currently redoing my website and was thinking about this very subject. Thanks…how did you know?

    Always a pleasure…

  2. Paul Cooley says:

    Great job Randy! This is an important topic! Sometimes I am surprised how much effort is put into building a web site, yet the CTA is overlooked. Keep up the great work Randy! :)

  3. James Oliver, Jr. says:

    This post proves you don't need to write a novel to have an effective post. Thanks for writing and sharing this, Randy.

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